Call Us: 561-515-7267

FAQ's

DO YOU DELIVER INTERNATIONALLY?

HOW LONG DOES DELIVERY TAKE?

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date of delivery.

HOW DO I CHECK THE STATUS OF MY ORDER?

Once your order is dispatched you will receive a shipping confirmation, along with the tracking details for your order. You can check the status of your order at any time on our TRACK ORDER page.

CAN I CHANGE OR CANCEL MY ORDER?

Unfortunately, we are unable to make changes or cancellations after your order has been placed. We apologize for any inconvenience.

WHAT DO I DO IF I RECEIVED A FAULTY ITEM?

Please EMAIL US with your order number and a photo/video of the fault. Once we receive your request we will arrange a replacement for you.

WHAT DO I DO IF I RECEIVED AN INCORRECT ITEM?

Please EMAIL US with your order number and the style you've incorrectly received. Once we receive your request we will insure you receive your original order.

WHAT CURRENCY DO I PAY WITH?

HOW SECURE IS MY INFORMATION?

ENOPOLY DISTRIBUTION adheres to the highest industry standards to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.

QUESTIONS ABOUT REFUND & RETURNS?

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have further questions or comments, you may contact us at: sales@enopolydistribution.com