Privacy Policy

How Enopoly Distribution collects, uses, and protects information from our distribution partners and website visitors.

This Privacy Policy describes how Enopoly Distribution ("Enopoly Distribution," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit, use, or make a purchase through www.enopolydistribution.com (the "Site"), contact us, or otherwise engage with our distribution services (collectively, the "Services"). By using our Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described here, please do not use the Site.

1. Information We Collect

We collect information that you provide to us directly, information collected automatically when you use the Site, and information from third-party sources.

1.1 Information You Provide

• Dealer Account Information: When you apply for a distribution account, we collect your business name, Federal Employer Identification Number (FEIN) or Tax ID, resale certificate, business address, billing address, shipping address, contact name(s), title, email address, phone number, and similar identifying information.
• Order and Transaction Information: Products ordered, purchase history, order totals, payment method information (processed through secure third-party payment processors — we do not store full credit card numbers on our servers), billing and shipping details.
• Communications: Information you send us when you contact us by email, phone, web form, or otherwise, including the content of your messages.
• Marketing Preferences: Information about your subscription preferences for catalogs, email newsletters, and product announcements.

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

• IP address, browser type and version, operating system, device identifiers, and language preference.
• Referring URLs, pages viewed, time spent on pages, click paths, search terms used on the Site, and the date and time of your visit.
• Cookies, pixel tags, web beacons, and similar tracking technologies (see Section 6).

1.3 Information from Third Parties

We may receive information about you from third parties, including credit-check and business-verification services used to validate distribution applications, payment processors, shipping carriers, and marketing or analytics providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To review, verify, and approve or decline dealer applications.
• To process orders, arrange shipping, handle returns, and deliver customer service.
• To manage your dealer account, including authentication, password resets, and account history.
• To communicate with you about orders, invoices, product availability, catalog updates, and Service changes.
• To send marketing materials, newsletters, and promotional offers where permitted by law (you may opt out at any time).
• To improve and personalize the Site, catalog, and Services.
• To detect, prevent, and respond to fraud, security incidents, or illegal activity.
• To comply with legal obligations, industry regulations, and our agreements with manufacturers and trade associations.
• To enforce our Terms & Conditions and protect our rights, property, and the safety of others.

3. How We Share Your Information

We do not sell your personal information. We share information only as necessary to operate our business and as described below.

• Service Providers: With vendors who perform services on our behalf, including payment processors, shipping carriers (such as UPS, FedEx, and USPS), hosting providers, email delivery providers, analytics providers, and customer support tools. These providers are contractually required to use your information only to perform services for us.
• Manufacturers and Suppliers: Where necessary to fulfill orders or to verify authorized dealer status, we may share limited information (such as your business name and location) with the product manufacturers whose goods you purchase through us.
• Legal Requirements: When required by law, subpoena, court order, or other legal process; to respond to requests from public or government authorities; or to protect the rights, property, or safety of Enopoly Distribution, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business or assets, information may be transferred as part of that transaction.
• With Your Consent: When you have directed us to share your information with a third party.

4. Your Privacy Rights

4.1 General Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correct: Request correction of inaccurate or incomplete information.
• Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Opt Out of Marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in any email or by contacting us directly.
• Right to Data Portability: Request a copy of your information in a structured, commonly used format.
• Right to Withdraw Consent: Where we rely on consent, withdraw that consent at any time.

4.2 California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you additional rights, including the right to know what personal information we collect, use, and disclose; the right to delete certain personal information; the right to correct inaccurate information; and the right to opt out of the sale or sharing of personal information. We do not sell personal information as the term is defined under California law.

4.3 How to Exercise Your Rights

To exercise any of these rights, contact us using the information in Section 11. We will verify your identity before processing your request. You may also authorize an agent to make a request on your behalf, provided you give the agent written permission and we can verify your identity.

We will not discriminate against you for exercising any of your privacy rights.

5. Data Retention

We retain personal information for as long as is necessary to fulfill the purposes for which it was collected, including to provide the Services, maintain business records, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

6. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to recognize your browser, remember your preferences, keep you logged in to your dealer account, measure Site performance, and understand how visitors use the Site.

The types of cookies we use include:

• Strictly Necessary Cookies: Required for the Site to function, including for shopping cart, authentication, and security features.
• Performance and Analytics Cookies: Help us understand how visitors interact with the Site so we can improve performance and usability.
• Functional Cookies: Remember your preferences, such as login state or region.
• Marketing Cookies: Used to deliver relevant advertising or measure the effectiveness of marketing campaigns, where applicable.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some portions of the Site may not function properly if cookies are disabled. We honor "Do Not Track" and Global Privacy Control (GPC) signals where required by law.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include secure socket layer (SSL/TLS) encryption for data transmitted through the Site, restricted access to personal information on a need-to-know basis, and secure payment processing through PCI-compliant third parties.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

The Site and Services are intended for business-to-business (B2B) use by adults who are authorized to open distributor accounts on behalf of a business. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us.

9. Third-Party Links

The Site may contain links to third-party websites, including manufacturer websites, payment processor pages, industry organizations, and social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Site. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using any of the methods below.

Contact Directory

© 2020–2026 Enopoly Distribution. All rights reserved.